PLANNING THAT KEEPS UP WITH REALITY

Dispatching / Logistics Systems

We build dispatch and scheduling systems that fit how your operation actually runs, from daily planning to real-time rescheduling.

Planning that fits your operation

Off-the-shelf scheduling tools rarely match how a real operation works. We build dispatch systems around your processes, your resources, and the systems you already run, so planning speeds up and the daily scramble stays under control.

  • Custom Dispatch & Scheduling

    We build scheduling and dispatch systems tailored to your operation, so planners assign the right resource to the right job without wrestling the software to do it.

  • Route & Resource Optimisation

    We turn schedules into efficient plans, optimising routes, assignments, and resource use to cut empty runs, idle time, and cost.

  • Real-Time Tracking & Status

    We give dispatchers a live view of jobs, vehicles, and staff, so decisions follow what is actually happening on the ground, not yesterday's plan.

  • Fleet & System Integration

    We connect your dispatch system to the fleet, ERP, telematics, and communication tools you already use, so data flows instead of being re-keyed.

  • Dispatcher Dashboards & Control

    We build clear control-room dashboards that surface what needs attention right now, so your team stays on top of a busy day instead of drowning in tabs.

  • Scalable Operations

    We design dispatch systems to grow with you, from a single site to distributed, nationwide operations, with no forced rebuild when volume climbs.

What our clients say

See how companies experience working with us, from the first idea to a user-friendly digital solution.

Jim Kennedy
DRVN and OR have worked together since the earliest days of DRVN, and the relationship our teams built made the collaboration feel as if we were one company. OR's team was extremely knowledgeable and helped us deliver a very complex rewrite of a legacy connected vehicle system.

Jim Kennedy

CEO, DRVN

Jim Kennedy

CEO, DRVN

Philip Bahr
OpenResearch proved to be an exceptionally capable and reliable partner on a forward-looking IT project. The cooperation was always positive and I am already looking forward to the next projects.

Philip Bahr

Project Manager, Bestattung Wien

Philip Bahr

Project Manager, Bestattung Wien

Peter Windischhofer
We are very pleased to work with OR in the implementation of experiments and pilots. I would especially like to emphasize how quickly and thoroughly the entire team works.

Peter Windischhofer

Co-Founder, refurbed

Peter Windischhofer

Co-Founder, refurbed

Pressure-test your dispatch

Practical sessions to map how your dispatch works today, pressure-test the system behind it, and shape the most promising improvements into concrete ideas.

Dispatch Process Discovery

Dispatch Process Discovery

Target audience: Operations Leads / Dispatchers / Product Owners Duration: 4-6 hours

A structured session to map how your dispatch and scheduling really work today, where the friction and the manual workarounds sit, and where a tailored system would pay off first.

Logistics Systems Architecture Review

Logistics Systems Architecture Review

Target audience: IT Leads / Architects / Operations Leads Duration: 4-6 hours

An expert review of your current or planned dispatch setup. We look at integration with your existing systems, scalability, real-time capability, and risk, and hand you a prioritised list of the most important next moves.

Design Thinking for Dispatch Use-Cases

Design Thinking for Dispatch Use-Cases

Target audience: Operations Leads / Business Stakeholders / Dispatchers Duration: 6-8 hours

A collaborative session that turns everyday operational headaches into concrete, prioritised product ideas, from smarter assignment to real-time rescheduling, shaped into something you can actually build.

Frequently asked questions

The questions we hear most often about this service.

Can you build a dispatch or scheduling system for our operations?

Yes. We build dispatch and logistics systems that handle scheduling, dispatch, and resource planning for real-world operations. We tailor them to how your business actually runs rather than forcing you into off-the-shelf constraints.

Can it integrate with our existing fleet, ERP, or telematics systems?

Yes. A dispatch system only helps if it fits your operation, so we integrate with the fleet, ERP, telematics, and communication tools you already use rather than making you work around the software.

Can the system handle real-time changes and rescheduling?

Yes. We build for the messy reality of operations, where plans change during the day, so dispatchers can react to delays, cancellations, and new jobs without the schedule falling apart.

See all questions

Ready to get your operation in sync?

Walk us through a typical day in your dispatch, and we will show you where custom software earns its keep.

Get in touch

Your personal contact

Robert Kramann

Robert Kramann

CPO

robert.kramann@openresearch.com