Services

Software development services for business-critical systems

OpenResearch advises, builds and operates software for complex systems: mobile apps, web frontends, backends and architecture, platform engineering, AI, connected vehicles, user experience, dispatching and 24/7 support.

Our services

The disciplines we bring to complex, business-critical systems, from the first architecture draft to 24/7 operation.

  • Mobile App Development

    Mobile App Development at OpenResearch covers native iOS and Android apps and cross-platform apps built from one shared codebase. We take an app from strategy and scoping through backend integration, app store release and quality assurance, and we modernise or replace legacy apps one release at a time.

  • Web & Frontend Development

    Web & Frontend Development at OpenResearch means fast, accessible web applications, design systems and component libraries, and dashboards for complex data. We also improve performance and Core Web Vitals and modernise dated frontends step by step, without a big-bang rewrite.

  • Backend & API Development

    Backend & API Development at OpenResearch covers API design, custom backend services, and integration with systems such as ERP, CRM and payment providers. We modernise legacy backends without a big-bang switch, tune performance and scalability, and build in authentication, access control and automated testing from the start.

  • Software Architecture

    Software Architecture at OpenResearch provides senior architects on demand: target architecture and technology advice, solution design with concrete artefacts such as diagrams and architecture decision records, and independent reviews and audits of systems you already run. The architects stay involved from discovery through to production.

  • Platform Engineering & Cloud Infrastructure

    Platform Engineering & Cloud Infrastructure at OpenResearch covers designing, building, migrating and operating production cloud platforms, including Kubernetes, GitOps delivery and migration to EU sovereign infrastructure. Engagements range from an infrastructure and cost audit to managed Day-2 operations. All work is delivered from the EU under ISO 27001.

  • AI & Data Science

    AI & Data Science at OpenResearch takes AI into production: model training, retrieval-augmented generation (RAG) pipelines, evaluation and observability, production deployment, and the applications and business-system integrations around them. One team carries the work from strategy and engineering through to deployment.

  • Connected Vehicle Solutions

    Connected Vehicle Solutions at OpenResearch covers telematics backends, connected customer apps for drivers, reactive breakdown analysis that predicts the likely fault from vehicle data, and fleet and mobility data products that are privacy-first and GDPR-compliant. We work with motoring clubs, repair shops and mobility providers.

  • User Experience

    User Experience at OpenResearch covers UX discovery and strategy, UX concept development, reviews and usability analysis, user testing and validation, optimisation of existing products, and UI design. The aim is that product decisions rest on observed user behaviour rather than assumptions.

  • Dispatching / Logistics Systems

    Dispatching / Logistics Systems at OpenResearch cover planning that fits your operation: custom scheduling and job assignment, route and resource optimisation, real-time tracking and status, integration with fleet, ERP and telematics tools, and dispatcher dashboards. The systems are designed to grow from a single site to nationwide operations.

  • 24/7 Software Support & SLA Coverage

    24/7 Software Support & SLA Coverage at OpenResearch provides round-the-clock incident response for software we built, takeover and support of third-party and legacy software, and SLA coverage for IT partners under their own contract. Monitoring, alerting and clearly written SLAs with reporting are part of it. All work is delivered from the EU.

One team that advises, builds and operates

Since 2009 we have been building and operating complex, business-critical software for organisations where stability, security and sound processes are not optional but a prerequisite.

One team across services

Whichever service you start with, the people who advise you are the people who build your system, and the people who keep it running afterwards. Development, testing, DevOps and design work as one team across three European locations, and our management systems are certified to ISO 9001, ISO 27001 and ISO 14001.

Not sure where to start?

Tell us what the system has to do, and we will tell you which service fits.

Tell us about your system

Describe the system and what has to change. You will hear back from the engineer who would work on it.